This Repair Order Form is for the 2-QC Hot Knife ONLY, for G2 Hot Knife related issues, please conact your Sales Rep or Wind-lock Customer Sales Support (800-872-5625; email@example.com).
Submitted forms will be reviewed within one business day. A Representative from our RMA Dept. will contact you via email with return shipping instructions as soon as possible.
**PLEASE DO NOT SHIP 2-QC HOT KNIFE UNTIL YOU RECEIVE A RETURN AUTHORIZATION # FROM OUR RETURN DEPT.**
WIND-LOCK HOT KNIFE REPAIR TERMS:
Upon return of your Hot Knife an inspection will be conducted by our technicians to determine necessary repairs.
All Hot Knife Repairs have a Flat Rate Charge of $80 (USD).
By checking the "Yes" box below and signing below, you agree to the terms above and you agree to pay any and all initial return shipping charges and repair charges associated with the repair of your Hot Knife. Upon completion of the repair, Wind-lock will ship your repaired Hot Knife back to you, freight free.