Sounds silly, but mistakes happen. And when it comes to travel, changes typically cost money. Help us make sure we have everything correct by carefully looking over the following information for each traveler.
We recommend travel insurance to protect you from unforseen losses you may incur, please note many trip costs are non refundable / non changeble.
Your personal medical insurance may not cover you while traveling.
Life is unexpected. Things happen and sometimes trips need to be cancelled, interupted or rescheduled.
Please note: In some situations (like pre-existing medical conditions) you need to buy your travel insurance within a certain amount of time after you purchase your trip. The time varies based on the travel insurance vendor so please ask us for details.
U.S. citizens traveling outside the United States will need a valid U.S. passport... and there are a few other things want to remind you of and would be happy to talk with you more in-depth.
International Travel Recommendations: Click here for the checklist.
Register your trip abroad with The Smart Traveler Enrollment Program (STEP) is a free service to allow U.S. citizens and nationals traveling abroad to enroll their trip with the nearest U.S. Embassy or Consulate.
Click here to research the country specific information - read the country's 'Safety & Security" tab
Research country specific health information at CDC.gov
The 2019 Novel Coronavirus* (COVID-19, “Coronavirus”) is a known and rapidly evolving pandemic that is affecting travel worldwide, with continued spread and impacts expected.
Client is fully aware of the current global Coronavirus COVID-19 virus outbreak, the current travel restrictions, and inherent risks involved if choosing to travel.
Client understands that it is his/her responsibility to check the latest travel information regarding this virus outbreak with the CDC. https://wwwnc.cdc.gov/travel/notices
Client understands that it is his/her responsibility to have travel insurance to ensure they have coverage for all medical needs and trip cancellation, but understands that concerns or fear of travel is not a covered reason for cancellation relating to the Coronavirus / Covid-19 and will be denied. Client holds True Travel Company harmless for his election to not purchase travel insurance or any denial of claim by travel insurer as it relates to Covid-19 or any other claim under the policy.
Travel insurance generally only covers unforeseen events. Most insurers classified COVID-19 as a 'known event' late January 2020. Please note that most policies have a specific clause stating they do not cover epidemics and pandemics, especially when travel warnings are in place. Client understands that he/she is bound by the terms of the insurance policy as it relates to Coronavirus/Covid-19.
Client is aware of the travel warnings, travel restrictions and rules and understands the risks, is accepting of these and holds True Travel Company harmless for any travel restrictions, death, illness, cancellations by suppliers, hotels, airlines, cruise lines, tour agencies or any other travel provider, financial loss, quarantining rules or measures put in place at airports or destinations you are traveling through. Client further agrees to hold True Travel Company harmless for any financial penalties or fees imposed by the by suppliers, hotels, airlines, cruise lines, tour agencies or any other travel provider due to cancellations or postponements due to Covid 19 and agrees not to institute a credit card dispute or “charge back” to True Travel Company for said penalties or fees.
Client is aware that additional screening procedures and restrictions may take place at airports and in public areas. Client is aware that these restrictions may include mandatory face coverings and/or temperature checks in airports, hotels, cruise ships, trains, or other means of transport.
Client is aware that Immigration restrictions may be put in place before or during your travels that may impede your ability to enter or exit your destination as planned.
Client is aware that it is his/her personal decision to travel and is doing so with full knowledge of current travel recommendations and travel restrictions with regards to the Coronavirus COVID-19 and takes full responsibility for his/her actions with regards to this.
Client understands and confirms that True Travel Company, after reasonable inquiry, has provided client with the best available information regarding pandemic protection policies provided by travel suppliers, including but not limited to airlines, hotels, cruises lines, tour agencies, transfer agencies or any other provider involved in clients booking, but that said suppliers may not enforce or apply said policies. Additionally, client understands and is aware that even if said travel suppliers make a good faith effort to enforce said pandemic policies and procedures, some travelers may refuse to cooperate with said policies. Client further holds True Travel Company harmless for any injury or harm that may arise.
In consideration of the opportunity afforded to me and with full knowledge and acceptance of the risks associated with travel, I hereby release, indemnify, hold harmless and covenant not to sue True Travel Company, its officers, employees, volunteers, agents, representatives, or any other person involved either directly or indirectly, from all claims, suits, expenses, attorney fees and demands of any nature (including negligence) caused by, deriving from, or associated with this trip. I make these covenants, release and waivers knowingly and voluntarily. It is further understood and agreed that this Coronavirus/Covid 19 Waiver and Release of Liability, Assumption of Risk and Indemnity Agreement is to be binding on my heirs and assigns and I sign it of my own free will.
I hereby acknowledge that this Agreement to be binding by my signature for all travelers listed under this booking.
Thank you again for booking with True Travel Company! We really, truly appreciate your business and your help in checking these last little things.
As always, if you have any questions, just drop us a line or give a ring and we're happy to help!