Please complete this form if you have a unit in need of repair.
Manufacturer's Warranty is good for 1 year after receipt from manufacturer.
Checkout Fee - See what, if anything, is wrong with the controller and if it is something that can be repaired - $60.00*
Flat Repair Labor Fee - Repairs are billed a minimum of 1 hour of repair labor - $90.00
Refurbish Option - Repair + New case, glass, cable, & updated front keypad (if needed) + 6-month warranty. - $175.00**
*If unit is deemed beyond repair and customer purchases new unit, checkout fee is waived.
**Option only available for MSAT-Handsets.
Please call Annemarie at (406) 203-1955 to confirm warranty status BEFORE filling out this form.
A response with return instructions and a RMA# will be sent within 1 business day of form submission.
ALL REPAIRS MUST HAVE A RMA#.
We highly recommend that customers insure repairs for the full cost of replacement and require a signature.