Please complete this form if you have a unit in need of repair.
Manufacturer's Warranty is good for 1 year after receipt from manufacturer.

Checkout Fee - See what, if anything, is wrong with the controller and if it is something that can be repaired - $60.00*

Flat Repair Labor Fee - Repairs are billed a minimum of 1 hour of repair labor - $90.00

 

Refurbish Option - Repair + New case, glass, cable, & updated front keypad (if needed) + 6-month warranty. - $175.00**


*If unit is deemed beyond repair and customer purchases new unit, checkout fee is waived.

**Option only available for MSAT-Handsets.

 

Please call Annemarie at (406) 203-1955 to confirm warranty status BEFORE filling out this form.

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A response with return instructions and a RMA# will be sent within 1 business day of form submission.

ALL REPAIRS MUST HAVE A RMA#.

We highly recommend that customers insure repairs for the full cost of replacement and require a signature.

Please complete this form if you have a unit in need of repair.
Manufacturer's Warranty is good for 1 year after receipt from manufacturer.

Checkout Fee - See what, if anything, is wrong with the controller and if it is something that can be repaired - $60.00*

Flat Repair Labor Fee - Repairs are billed a minimum of 1 hour of repair labor - $90.00

 

Refurbish Option - Repair + New case, glass, cable, & updated front keypad (if needed) + 6-month warranty. - $175.00**


*If unit is deemed beyond repair and customer purchases new unit, checkout fee is waived.

**Option only available for MSAT-Handsets.

 

Please call Annemarie at (406) 203-1955 to confirm warranty status BEFORE filling out this form.

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A response with return instructions and a RMA# will be sent within 1 business day of form submission.

ALL REPAIRS MUST HAVE A RMA#.

We highly recommend that customers insure repairs for the full cost of replacement and require a signature.

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