Use This Template

Service Request

Our free service request template enables your entire service request workflow, from the initial request for service to the invoice, to take place on a single form. Negotiate estimates with your customers, notify service about estimate approvals, and take invoice payments for completed jobs all on this single form.

In this workflow, a customer submits an initial request for service. An estimator then reviews the request and sends back an estimate for the parts and labor involved in completing the service. Once the customer signs the estimate, the technician is notified and begins performing the work. When the work is finished, the technician invoices the customer and the workflow is complete once payment is made.

Service Request

Our free service request template enables your entire service request workflow, from the initial request for service to the invoice, to take place on a single form.

Workflow

Roles

  • Customer
  • Estimator
  • Technician
  • Internal

Statuses

  • Incomplete
  • New
  • Estimate pending
  • Estimate approved
  • Awaiting payment
  • Closed