How do I cancel my subscription plan?

To cancel your paid Cognito Forms subscription, you will need to change your monthly plan to the free Individual plan.

To change to an Individual plan:

  1. Click your organization’s name in the top left corner and then click Settings.

  2. Under the Plan section, click the Change Plan button.

  3. Select the Individual plan level and click the Change Plan button.

Learn more about plans and billing in our Account Management guide.