What’s the difference between a user and a guest?

A user is someone with an account in your Cognito Forms organization. They can access the full platform, build forms, and manage workflows based on their assigned permissions.

A guest is an external participant who logs in to your organization’s guest portal to submit forms or view entries that have been shared with them in the Public role. Guests don’t have a Cognito Forms account and cannot view all submitted form entries – only the specific ones they’ve been given access to.

Learn more about setting up Guest Access.