Why am I not receiving my email notifications?

You can enable email notifications to automatically send when an action is performed on your form, such as Submit or Update.

If you are not receiving your email notifications, try the following steps:

  1. Confirm an email notification has been set up under Send Emails within the Action Settings for that action.
    Set up email notifications under Send Emails in the action settings.

  2. Make sure that the conditions triggering the email to send are correct.
    Set the conditional logic that triggers the email notification or confirmation to send.

  3. Verify that the email address is spelled correctly.

  4. Check the spam/junk folder in your email inbox.

Learn more about setting up notifications in our Email Notifications guide.