I haven't received my verification email. What can I do?

When you sign up for Cognito Forms with a new organization, you are required to verify your email address. Until your email is verified, you cannot publish forms, create entries, send emails, or create new organizations.

If you cannot find your verification email, try the following steps:

  1. Check the spam/junk folder in your email inbox.
  2. Make sure the email address is spelled correctly. If the address is incorrect, you can update the address in your account settings and then verify your account.
    How to verify your email address.

If you require further assistance, contact our support team.

Learn more about managing your account settings.