Managing Guest Types

In the Allowed Guest Types section of the Guest Access settings, you can create and manage guest lists, enable profile editing, and turn lists into registration forms for secure guest access.

Manage how people outside your organization can access forms and entries.

Allowed Guest Types

There are two ways people outside your organization can securely access forms and entries:

1. Authenticated Save & Resume or Workflow Links

Anyone sent an authenticated Save & Resume or Public Workflow link can log in to access their entries. This option is enabled automatically and cannot be disabled. Learn more about sharing authenticated links.

Forms appear in this list if:

  • They have an entry view in the Public role.
  • They require authentication for Guests & Users on Public links, Save & Resume links, or Workflow links in the Public role.

2. Person Forms (Guest Lists)

A Person Form manages people, with each entry representing an individual. You can designate Person Forms as guest lists by setting them to the Guest type.

When you enable Guest Access, your Person Forms serve as guest lists that store guest information. You can create multiple guest lists for different groups – like clients, customers, or members – if needed. Check the box next to a form to activate that guest list and allow those guests to log in through the guest portal. Learn more about creating guest lists.

Please note: Checking this box means all guests marked as active in this form will count toward your monthly guest usage and be billed automatically. See pricing details for more information.

Profile Editing

Allow guests to edit their profile.

To let guests update their own profile information, click the ellipsis (…) next to the form name under Allowed Guest Types and select Allow guests to edit their profile. When enabled, guests can click their profile image in the top right corner of the portal and choose Profile to update any fields on their profile entry that are visible to the Public role.

Guest lists with profile editing enabled display a pencil icon beside the form name. You can disable this setting at any time.

Saved Cards

Quick Tip

Saved cards are only available with Cognito Pay.

Guests who have saved a card on a Cognito Pay form can view and remove their saved cards from the portal.

When guests make a payment, they have the option to save their card on file so they don’t have to enter it again next time. Guests with at least one saved card can view and remove their cards from the portal by clicking their profile image in the top right corner and choosing Saved Cards.

Guests can expand a card to see the cardholder name, expiration date, and billing address, or click Delete Card to remove it. Learn more about card on file payments.

Guest Registration

You can designate guest lists as registration forms, allowing new guests to join your portal from your organization’s link. The approval process is based on your form’s workflow – a guest is considered approved when they are marked active. Once approved, new guests can log in to access any shared forms and entries.

You can designate certain guest list forms as registration forms.

To enable registration on a guest list:

  1. Go to Allowed Guest Types.
  2. Click the ellipsis (…) next to the form name.
  3. Select Allow guests to register.

Guest lists with registration enabled display a plus (+) icon beside the form name. You can disable this setting at any time.

Sharing registration forms

You can share a registration form link directly through the public link or, if authentication isn’t required, via the embedded form. You can also share a link to your organization’s portal:

https://www.cognitoforms.com/yourorganizationname

Replace yourorganizationname with your organization’s Cognito Forms URL, which you can find in your browser’s address bar when logged in.

If your organization has multiple registration forms, guests can select which one they want to complete during registration. If you’ve enabled Save & Resume on your form, guests can save their progress and return to their saved registration later.

Guests who are already logged into the portal can click Profile to register for any guest list marked as a registration form that they are not yet on. Selecting this option will display a list of available registration forms.


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